GravityZone Troubleshoot - Advanced EDR logs from the endpoint

GravityZone Troubleshoot - Advanced EDR logs from the endpoint

Please provide a new set of Advanced EDR logs from the endpoint, with reproduction of the behavior, after the sources and ports and whitelisted, for analysis:

- Open CMD with Administrator privileges and run:
- cd C:\Program Files\Bitdefender\Endpoint Security
- Run:- product.console.exe /c Support.StartSession scenario=edr outputPath=C:\Windows\temp
- After the log gathering session is started, make sure to generate an incident event on the endpoint and check if it was also registered within GravityZone. Provide a Screenshot of the time it reached GravityZone.
- Run:- product.console.exe /c Support.EndSession (this will stop the logging process and dump the log in the provided path)

The logs and files can be upload here. (Upload files as archive - Zip)