GravityZone Troubleshooting - Advanced CONTENT CONTROL / FIREWALL logs from the endpoint

GravityZone Troubleshooting - Advanced CONTENT CONTROL / FIREWALL logs from the endpoint

Please provide a new set of Advanced Content control logs from the endpoint, with reproduction of the behavior, after the blocked from Web access control, for analysis:

- Open CMD with Administrator privileges and run:- cd C:\Program Files\Bitdefender\Endpoint Security
- Run:- product.console.exe /c Support.StartSession scenario=contentControl outputPath=C:\Windows\temp
- After the log gathering session is started, make sure to generate an incident event on the endpoint and check if it was also registered within GravityZone. Provide a screenshot of the time it reached GravityZone.
- Run:- product.console.exe /c Support.EndSession (this will stop the logging process and dump the log in the provided path)

Please provide us more details about the situation encountered:

- What URLs are not working?
- Provide some explanatory screenshots

The logs and files can be upload here. (Upload files as archive - Zip)

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