Product Feature Request | Bitdefender GravityZone | For OEM Draft
Dear Team,
Hope you are doing well!
We would like to share a feature request received from a potential customer “CUSTOMER COMPANY” is currently having "Bitdefender Subscription" or "Evaluating the solution" (If the customer is in POC faze). The customer environment consists of approximately "COUNT" users/endpoints.
Please find the customer’s reporting requirements outlined below. Kindly review and share the response or feasibility for the same.
Requester Details:
- Company Name (the company on behalf the case is opened):
- Country:
- Contact Name:
- Contact E-mail:
- Contact Phone:
Request Summary
Please replace this text with a summary of the New Feature you would like to see implemented in our Enterprise Product(s). If you wish to request multiple Features, please make a separate copy of this document for each one of them.
Request Details
Please replace this text with a detailed description of the New Feature you would like to see implemented in our Enterprise Product(s)
Example Key Points:
- How would having this feature assist you if implemented:
- How many endpoints do you have which are impacted by the lack of this Feature:
- Please describe clearly for which part of our Enterprise Product(s) this Feature should be implemented (i.e.: the GravityZone console, the BEST client for Windows, Linux, etc.):
- Please describe a general use case scenario for which this Feature would be mandatory / useful and the reasoning behind this:
- Any other input you find useful, but not mentioned in the bullets above:
If the customer is in POC faze: Please note that this request is from a key decision-maker on the customer side, and their evaluation outcome may depend on the availability or roadmap for these features. We would appreciate it if this request could be reviewed on priority and the details shared at your earliest convenience.
We have attached the Feature Request form for your reference:
Kindly confirm whether this feature is already on the product roadmap, and if available, please share the ETA or any relevant information that can be communicated to the customer.
Thank you for your continued support. Looking forward to your response.